Wishing each of you and your families and friends the very best of
safe and happy holidays. Enjoy!!!
photo © Kathy Quan
|Photo by morguefile.com/mconnors|
· There must be a dynamic partnership among patients, their families and the providers of their health care, which at the same time respects the boundaries of privacy, competent decision-making and ethical behavior.In November, NAQC will hold a conference "to spark discussion of how to move from principles to practical models of care delivery." A call or posters and more information is available at the website.
· This relationship is grounded in confidentiality, where the patient defines the scope of the confidentiality. Patients are the best and ultimate source of information about their health status and retain the right to make their own decisions about care.
· In this relationship, there are mutual responsibilities and accountabilities among the patient, the family and the provider that make it effective.
· Providers must recognize that the extent to which patients and family members are able to engage or choose to engage may vary greatly based on individual circumstances. Advocacy for patients who are unable to participate fully is a fundamental nursing role.
· All encounters and transactions with the patient and family occur while respecting the boundaries that protect recipients of care as well as providers of that care.
· Patient advocacy is the demonstration of how all of the components of the relationship fit together.
· This relationship is grounded in an appreciation of patient’s rights and expands on the rights to include mutuality.
· Mutuality includes sharing of information, creation of consensus and shared decision-making.
· Health care literacy is essential for patient, family and provider to understand the components of patient engagement. Providers must maintain awareness of the health care literacy level of the patient and family and respond accordingly. Acknowledgment and appreciation of diverse backgrounds is an essential part of the engagement process.
Nurse Satisfaction – A Quick Snapshot
"Satisfied employees help a hospital run to its optimum performance. In the new healthcare environment, nurses are frequently asked to do more with less – to take on more patient care and other tasks with fewer resources.
How does this impact nurse satisfaction? We asked nurses. If they are not satisfied, what are the biggest points of contention? 100 nurses from both community and larger hospitals provided insight in our recent “Nurse Satisfaction Survey”. The good news is that nurses are generally happy in their positions. There is, however, room for improvement."
|Replenish yourself so that you can continue to help others|